Click "Forgot Password" on the login page and enter your registered email address. You'll receive a password reset link via email. Click the link and create a new secure password. The reset link expires after 24 hours for security.

Two-Factor Authentication adds an extra layer of security to your account. When enabled, you'll need to enter a one-time code sent to your email in addition to your password when logging in. This prevents unauthorized access even if someone knows your password.

Go to your Account Settings > Security. Click "Enable 2FA" and verify your email. Once enabled, you'll receive an OTP (One-Time Password) via email each time you log in from a new device or browser.

When you enable 2FA, you receive backup recovery tokens. Store these securely. If you lose email access, use a backup token to log in. If you've lost both, contact our support team with account verification details.

Accounts are temporarily locked after 5 failed login attempts to prevent brute-force attacks. The lockout lasts 15 minutes. If you didn't attempt these logins, reset your password immediately and enable 2FA.

Go to Account Settings > Profile. Enter your new email address and click "Update Email". You'll need to verify the new email before the change takes effect. Your old email will receive a notification about this change.

Go to Account Settings > Privacy. Click "Delete Account" and confirm your decision. Account deletion is permanent and removes all your data including scan history, shortened URLs, chat messages, and Q&A posts. This action cannot be undone.

We use industry-standard encryption (AES-256) for sensitive data, SSL/TLS for all connections, secure password hashing, and regular security audits. We never sell your personal data and only store what's necessary for our services.

The "Remember Me" option keeps you logged in for 30 days on your device. Your session is securely stored with an encrypted token. Avoid using this on shared or public computers. You can manually log out anytime.

Go to Account Settings > Security > Login Activity. You can view recent login attempts including dates, times, IP addresses, and device information. Suspicious activity should be reported immediately.

Currently, usernames cannot be changed after registration to maintain consistency across the platform. If you need a different username, you can create a new account with your desired username.

Go to your Dashboard and click "Edit Profile". You can update your avatar, bio, location, website, and social media links. All changes are saved automatically and visible to other users in the community.