Subscriptions & Pricing

12 questions in this category

Plans, billing, and payment questions

We offer: Free (forever free with basic limits), Basic ($4.99/month - 3x limits, priority support), Pro ($14.99/month - 10x limits, API access, advanced features), Enterprise ($49.99/month - unlimited everything, dedicated support). Annual billing saves 20%.

We accept credit/debit cards (Visa, Mastercard, American Express, Discover), PayPal, and various local payment methods through our payment processor 2Checkout. All payments are secure and encrypted.

New users get a 7-day free trial of Pro features. No credit card required to start. After the trial, you can choose a plan or continue with Free tier. You can also upgrade anytime from your dashboard.

Go to Dashboard > Subscription > Change Plan. Select your new plan. Upgrades are immediate with prorated charges. Downgrades take effect at the end of your billing cycle to ensure you get full value.

You keep premium access until the end of your billing period. After that, your account reverts to Free tier. Your data is preserved, but you'll have reduced limits. You can resubscribe anytime to restore premium features.

Yes! We offer a 30-day money-back guarantee for first-time subscribers. If you're not satisfied, contact support within 30 days for a full refund. Refunds for renewals are handled case-by-case.

Yes! Annual billing saves 20% compared to monthly. Basic: $47.88/year (save $12), Pro: $143.88/year (save $36), Enterprise: $479.88/year (save $120). Billed as a single annual payment.

Yes! Registered non-profits and educational institutions get 50% off any plan. Contact support with proof of status (501c3, .edu email, etc.) to receive your discount code.

Quotas limit how many times you can use each tool daily/monthly. Free plan has basic quotas. Paid plans have higher limits. Example: Free = 3 security scans/day, Pro = 50/day. Quotas reset daily at midnight UTC.

Go to Dashboard > Usage to see real-time quota usage for all tools. Visual meters show percentage used. You'll also get warnings when approaching limits and can upgrade mid-cycle if needed.

Yes! For organizations needing custom limits, white-labeling, dedicated infrastructure, or SLA guarantees, contact sales@7azzani.com. We'll create a tailored plan for your specific requirements.

Absolutely. We use 2Checkout, a PCI-DSS Level 1 compliant payment processor. Your card details are encrypted and never stored on our servers. We only receive confirmation of successful payments.